Support Engineer
Technology | UAE

We are looking for an experienced Support Engineer to provide customer support to maintain ISA’s quality standards and maximum customer satisfaction.

We Have

  • An open mind for new ideas.
  • You’ll join a team of passionate and talented colleagues within a fast-paced, fun & friendly, collaborative environment with exposure to continuous learning and improved working life.
  • 5-days work week with flexible duty hours.
  • Competitive salaries.

You Have

  • The followings in yourself:
    • Honesty;
    • Have the succeeding together concept;
    • Takes ownership;
    • Be outstanding as average is simply not good enough for us.
  • Provides customer support by attending to customer complains.
  • Conducts logical analysis of customer issues and management information requirements associated with a specific suite of products.
  • Inspects products and ensures their quality before deployment to the production system.
  • Carries out enable /disable live system features.
  • Tries to fix bugs, and compiles a bug fixing report.
  • Monitors servers and ensure their operating status.
  • Performs CR implementation.

And the followings:

  • Proven experience as a Support Engineer or similar role.
  • Technical knowledge in latest technologies plus proficiency using debugging tools.
  • Demonstrates the ability to perform all position related tasks and master position requirements in order to earn advancement.
  • BSc in Design, Computer Science, Engineering or a related field.
If you wish to work with us, you should be sending your resume to careers@accelaero.com
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